Online or onsite, instructor-led live Human Resources training courses in Manchester.
Manchester
Oxford Street, Manchester, united kingdom, M1 5AN
DIRECTIONS
The office and training rooms are located under a 7 minute walk from Manchester Oxford Road Railway Sta...
DIRECTIONS
The office and training rooms are located under a 7 minute walk from Manchester Oxford Road Railway Station and a 10 minute walk from Deansgate Railway Station.
Peter House business center occupies a landmark building at a prominent central location in Manchester's established and vibrant business district, with city views overlooking Barbirolli Square and St. Peter's Square. A stunning central atrium fills the ground floor and reception with an abundance of natural light. The building is conveniently located with car parks, transport links and retail and leisure facilities on the doorstep. Recently ranked as the second best place to do business in the UK, the city is the UK's fifth largest financial center outside London. Manchester has a growing economy with many people (90,000) employed in financial services. It is also a centre for life sciences, professional services, creative, cultural and media, communications and manufacturing. The centre has 12 meeting rooms and conference suites.
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
Online Human Resources (HR) training in Manchester, HR (Human Resources) training courses in Manchester, Weekend Human Resources (HR) courses in Manchester, Evening Human Resources (HR) training in Manchester, Human Resources (HR) instructor-led in Manchester, Weekend HR training in Manchester, HR on-site in Manchester, Human Resources (HR) instructor in Manchester, Online HR training in Manchester, Human Resources (HR) boot camp in Manchester, HR (Human Resources) trainer in Manchester, HR private courses in Manchester, HR one on one training in Manchester, Human Resources (HR) instructor-led in Manchester, HR classes in Manchester, Evening Human Resources (HR) courses in Manchester, HR coaching in Manchester