Management Training Courses

Management Training Courses

Online or onsite, instructor-led live Management training courses in the UK.

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Management Course Outlines

Course Name
Duration
Overview
Course Name
Duration
Overview
14 hours
Overview
This training course has been created for investors, business owners, directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today.

This course focuses on strategic planning for businesses in which flexibility and constant learning is the most important thing. The main emphasis is corporate and investment strategy using current real-world examples. Each course member will have the opportunity to create a strategic plan and learn how to implement it in practice.
14 hours
Overview
ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO 9001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.

Who should attend?

- Individuals involved in Quality Management
- Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
- Individuals interested to pursue a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

Upon the successful completion of the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included on the exam price

Training material containing over 200 pages of information and practical examples will be distributed

A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued

In case of exam failure, you can retake the exam within 12 months for free
7 hours
Overview
The ISO 22316 Introduction training course enables you to comprehend the fundamental elements necessary to support an organization in enhancing organizational resilience. During this training course, you will go through different concepts of resilience, attributes, and the factors that contribute to resilience, which altogether help an organization to cope with the dynamic and ever-changing business environment.

Who should attend?

- Individuals interested in organizational resilience
- Individuals seeking to gain knowledge on the ways how to enhance organizational resilience

Learning objectives

- Understand the principles, attributes, and activities of the organizational resilience
- Understand the basic elements of organizational resilience strategy

General Information

- Participants will be provided with the training material containing over 100 pages of explanatory information and practical examples.
- The Attendance Record worth 7 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
35 hours
Overview
Lead Disaster Recovery Manager training enables you to develop the necessary expertise to support an organization in implementing, maintaining and managing an ongoing Disaster Recovery Plan. During this training course, you will also gain a comprehensive knowledge of the best practices of Disaster Recovery processes and ICT Disaster Recovery services as part of business continuity management.

After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and apply for a “PECB Certified Lead Disaster Recovery Manager” credential. By holding a PECB Lead Disaster Recovery Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices.

Who should attend?

- Disaster Recovery professionals or consultants seeking to master the necessary concepts and processes related to recovery strategies
- Managers responsible to establish a Disaster Recovery plan in an organization
- Individuals responsible for maintaining conformance with organization`s Disaster Recovery requirements
- Disaster Recovery team members

Learning objectives

- Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks
- Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan
- Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization
- Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices
- Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices

Educational approach

- This training is based on both theory and best practices used in the implementation and management of a DR plan
- Lecture sessions are illustrated with examples based on case studies
- Practical exercises are based on a case study which includes role playing and discussions
- Practice tests are similar to the Certification Exam

General Information

- Certification fees are included on the exam price
- Training material containing over 450 pages of information and practical examples will be distributed
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months for free
35 hours
Overview
After attending the training course, you can sit for the exam and, if you successfully pass the exam, you can apply for the “PECB Certified ISO 22301 Lead Auditor” credential. The internationally recognized “PECB Certified ISO 22301 Lead Auditor” certificate will prove that you have the professional capabilities and competences to audit organizations based on the requirements of ISO 22301 and auditing best practices.

Who should attend?

- Auditors seeking to perform and lead business continuity management system (BCMS) audits
- Managers or consultants seeking to master the business continuity management system audit process
- Individuals responsible to maintain conformity with the BCMS requirements in an organization
- Technical experts seeking to prepare for the business continuity management system audit
- Expert advisors in business continuity management

Learning objectives

- Understand a business continuity management system (BCMS) and its processes based on ISO 22301
- Acknowledge the relationship between ISO 22301 and other standards and regulatory frameworks
- Understand the auditor’s role in planning, leading, and following up on a BCMS audit in accordance with ISO 19011
- Interpret the requirements of ISO 22301 in the context of a BCMS audit
- Plan an audit, lead a team of auditors, draft reports, and follow up on an audit
- Act with due professional care during an audit

Educational approach

- This training course is based on theory, auditing best practices used in BCMS audits, ISO 22301 requirements, and international auditing standards.
- Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
- The participants are encouraged to intercommunicate and engage in discussions and exercises.
- The exercises are similar to the certification exam.

General Information

- Certification fees are included in the exam price.
- Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
- An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
- In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.
35 hours
Overview
After attending the training course, you can sit for the exam and, if you successfully pass the exam, you can apply for the “Certified ISO 22301 Lead Implementer” credential. The internationally recognized “Certified ISO 22301 Lead Implementer” certificate will prove that you have the professional capabilities and practical knowledge to implement a BCMS based on the requirements of ISO 22301 in an organization.

Who should attend?

- Project managers and consultants involved in business continuity
- Expert advisors seeking to master the implementation of the business continuity management system
- Individuals responsible to maintain conformity with BCMS requirements within an organization
- Members of the BCMS team

Learning objectives

- Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS
- Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization
- Understand the operation of the business continuity management system and its processes based on ISO 22301
- Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational approach

- This training course is based on theory, implementation best practices, and ISO 22301 requirements useful for the implementation of a BCMS.
- Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
- The participants are encouraged to intercommunicate and engage in discussions and exercises.
- The exercises are similar to the certification exam.

General Information

- Certification fees are included in the exam price.
- Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
- An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
- In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.
-
14 hours
Overview
This instructor-led, live on-site training is aimed at senior managers who wish to develop their capability to strategise and manage safety and risk in complex, high-tech industries. The course gives risk and safety managers the confidence and ability to implement an established and effective safety culture assessment process. The course will introduce the SI-9 product which has been developed to provide an efficient and accurate methodology to measure multiple elements of your organization's culture. The periodic measurement of your corporate culture not only enhances your risk visibility but provides evidence of your personal and corporate due diligence in risk management.

By the end of this training, participants will be able to:

- Recognise the signs and signals of vulnerable corporate risk culture.
- Understand the personal and corporate liability implications of risk and safety management.
- Adapt their risk management systems to become more relisient.
- Design an effective safety culture measurement system based on the SI-9 assessment system.
- Develop and implement an effective organizational cultural management strategy.

Format of the Course

- Highly interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on experience of cultural measurement tools.

Course Customization Options

- To request a customised training for this course, please contact us to arrange.
35 hours
Overview
The [ISO 9001](https://pecb.com/en/education-and-certification-for-individuals/iso-9001) Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

Who should attend?

- Auditors seeking to perform and lead Quality Management System (QMS) certification audits
- Managers or consultants seeking to master a Quality Management System audit process
- Individuals responsible for maintaining conformance with QMS requirements
- Technical experts seeking to prepare for a Quality Management System audit
- Expert advisors in Quality Management

General information

- Certification fees are included in the exam price
- Training material containing over 450 pages of information and practical examples will be distributed
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months free of charge
35 hours
Overview
ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on [ISO 9001](https://pecb.com/en/education-and-certification-for-individuals/iso-9001). During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.

Who should attend?

- Managers or consultants involved in Quality Management
- Expert advisors seeking to master the implementation of a Quality Management System
- Individuals responsible for maintaining conformance with QMS requirements
- QMS team members

General information

- Certification fees are included on the exam price
- Training material containing over 450 pages of information and practical examples will be distributed
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months for free
14 hours
Overview
This instructor-led, live training in the UK (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

- Adopt a proactive and collaborative approach for enhancing supplier quality.
- Clearly define and communicate supply specifications and requirements.
- Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
- Use a QMS system to continuously monitor, inspect and audit supply chains.
- Ensure that suppliers provide the highest quality products and services.
35 hours
Overview
The ISO 22316 Lead Resilience Manager training course enables you to develop the necessary expertise to assist an organization in establishing, maintaining, and continually improving an organizational resilience program based on ISO 22316.

This training course is designed to prepare its participants establish an organizational resilience program based on the recommendations of the ISO 22316. In addition, during this training course, you will gain a thorough understanding of the best practices and principles of organizational resilience by being able to identify, respond and adapt to new changes within the organization.

After mastering all the necessary concepts of Organizational Resilience, you can sit for the exam and apply for a “PECB Certified ISO 22316 Lead Resilience Manager” credential. The internationally recognized PECB Lead Resilience Manager Certificate proves that you have the practical knowledge and professional capabilities to establish the ISO 22316 program in an organization.

Who should attend?

- Individuals involved in business continuity
- Individuals responsible for the effectiveness of resilience within an organization
- Individuals concerned with organizational resilience enhancement

Learning objectives

- Master the concepts, principles, attributes, and approaches used in the establishment of an organizational resilience program
- Acknowledge the correlation between ISO 22316, ISO 22301, and other standards and regulatory frameworks
- Learn how to interpret ISO 22316 in the specific context of the organization
- Learn how to support an organization in preparing, establishing, operating, validating ,and improving an organizational resilience program
- Acquire the expertise to advise an organization in implementing and following organizational resilience best practices in any organization

General Information

- Certification fees are included on the exam price.
- Training materials and practical examples will be distributed.
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued.
- In case of exam failure, you can retake the exam within 12 months for free
14 hours
Overview
This instructor-led, live training workshop (onsite or remote) is aimed at introducing available change management models with their pros and cons and case studies in order to equip the delegates with the knowledge and skills to choose the most appropriate model specific to their domain itself.

Format of the Course

A combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies

At the end of this course, attendees will be able to:

- Explain the basic Change Strategies that underpin the planning for change in an organisation
- Construct a Change Plan suitable to their part of the business.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14 hours
Overview
Instead of supporting deep analysis and large shifts, the McKinsey 7-S model is great for analyzing how coherent your company is. If you know that you need to change your act, but you’re not sure what to do, this is the change management model for you.

This instructor-led, live training (online or onsite) is aimed at managers, business owners and strategists planning to implement McKinsey 7s model in their respective organization.\

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14 hours
Overview
John Kotter wrote "Leading Change" which looked at what people did to transform their organisations. Kotter introduced an 8-step change model for helping managers deal with transformational change.

This instructor-led, live training in (online or onsite) is aimed for managers, business owners and strategists planning to implement Kotter's 8 model in their respective organization.
7 hours
Overview
Stress is so prevalent in our culture it has almost become a badge of honour. Back to back meetings, competing priorities, working late into the evening are just a few things considered normal. How often are you experiencing signs of distress: inability to eat without pain, stomach upsets or cramps, headaches, imposter syndrome and other low self-worth beliefs. It's time to take a stress detox.
14 hours
Overview
This instructor-led, live training in the UK (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

- Hire and lead a vibrant and innovative technical team.
- Effectively adopt and manage the technology needed to develop great products.
- Apply useful techniques and strategies for managing products and projects.
- Scale the company business and move it in the right direction.
28 hours
Overview
ISO 26262 defines the requirements for functional safety in the automotive sector.

This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to implement the ISO 26262 standard within their organization.

By the end of this training, participants will be able to:

- Understand functional safety as it relates to automotive hardware and software development.
- Understand the legal responsibilities and compliance requirements of ISO 26262.
- Implement the safety processes prescribed in ISO 26262.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
21 hours
Overview
IATF 16949, or International Automotive Task Force 16949, is one of the most widely used automotive QMS (Quality Management System) standards in the industry.

This instructor-led, live training (online or onsite) is aimed at professionals in the automotive industry who wish to create and manage a QMS in adherence to IATF 16949 standards.

By the end of this training, participants will be able to:

- Understand the IATF 16949 requirements.
- Create a Quality Management System that helps ensure customer satisfaction in the end product or service.
- Achieve best practice in the design, development, manufacturing, installation, and servicing of automotive products.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- This course is designed to provide practical knowledge that can be applied to solving real-world problems and not as a preparatory course for certification.
- To request a customized training for this course, please contact us to arrange.
21 hours
Overview
Advanced Product Quality Planning (APQP) is a set of procedures and techniques for developing automotive products.

This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to understand and apply the APQP process to their product quality plans.

By the end of this training, participants will be able to:

- Understand APQP requirements and processes.
- Apply the APQP process to existing industrial processes.
- Use the most suitable tools for developing high quality products.
- Set up the systems needed to develop products and services that satisfy customer requirements.
- Use APQP to enable better collaboration between suppliers and customers.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14 hours
Overview
ISO 22316 Foundation training enables you to learn the basic elements to enhance organizational resilience and manage an organizational resilience strategy as specified in ISO 22316. During this training course, you will be able to understand different concepts of resilience which help an organization to cope with today’s dynamic business environment.

After completing this course, you can sit for the exam and apply for the “PECB Certified ISO 22316 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, framework and management approach.

Who should attend?

- Individuals involved in organizational resilience
- Individuals involved in business continuity management
- Individuals interested to pursue a career in organizational resilience

Learning objectives

- Understand the importance of achieving an enhanced state of resilience
- Understand the principles that contribute to an organization’s resilience
- Understand the concepts, approaches, standards, methods and techniques that enable the effective management of organizational resilience strategy

Educational approach

- Lecture sessions are illustrated with practical questions and examples
- Practical exercises include examples and discussions
- Practice tests are similar to the Certification Exam

General information

- Certification fees are included on the exam price
- Training material containing over 200 pages of information and practical examples will be distributed
- A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months for free
7 hours
Overview
This training course is intended to help participants understand and become familiar with the basic concepts with regard to pandemics and find out how to prepare for and respond to a global pandemic.

The second section of the training course discusses pandemics and their impacts, providing information on infectious diseases and pandemics, introducing the common terms related to pandemics, and mentioning the potential impacts of a pandemic. The next three sections, deemed as the crux of the training course, are: (1) Preparing for a pandemic, wherein participants gain knowledge on how to prepare for a pandemic situation as an organization and the measures that should be taken to minimize the impact on the organization’s operations; (2) Responding to a pandemic, wherein participants gain knowledge on how to respond to a pandemic, such as activating a pandemic emergency plan, working from home, and social distancing; (3) Communicating during a pandemic, wherein participants gain knowledge on the purpose of communication, including with whom to communicate, what to communicate, where to communicate, what means to use for communicating, and who is responsible to communicate.

This training course is based on the good practices commonly used in ISO standards and guidelines provided by several local and international organizations.

Who should attend?

- Business continuity managers
- Members of business continuity teams
- Crisis response team leaders and members
- Owners of small- and medium sized enterprises (SMEs)
- Individuals seeking to ensure the continuity of essential processes in an organization during a pandemic
- Owners, managers, and leaders seeking to ensure the safety and well-being of their employees

Learning objectives

- Get acquainted with the main concepts of pandemic preparedness and response
- Understand the basic elements of a business continuity plan and how to respond to pandemics

General information

- The training course contains nearly 100 pages of information filled with good practices, guidelines, practical examples, and quizzes.
14 hours
Overview
Introduction

Each and every one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.

The Customer Care Service course will look at all types of customers and how to serve them better and improve ourselves in the process. Participants will be provided a strong skill set including face-to-face dealing, over the phone techniques, dealing with difficult customers, and generating return business.

Objective

Each and every one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is important.

This Customer Care Services course is designed to equip and improve ourselves. Participants will be provided with the basic skills set and knowledge required for front line staff to handle customer contacts by phone, email and face-to-face dealing, over the phone techniques with difficult customers, and generating return business successfully.

Training Benefits

- Identify and meet customer expectations
- Communicate effectively with customers
- Manage customer perceptions
- Deal with different types of customers
- Respond effectively to in-person and telephone customer contacts
- Write effective emails and letters
- Manage stress
- Course Discussions and Exercise
- Stimulating exercises are provided throughout the session, allowing participants to sharpen their problem solving techniques and to improve their Customer Care Service skills and mindset. This course is designed to accommodate a broad range of customer service and fulfillment environments
14 hours
Overview
Audience:

- Those Looking to Transition to Senior Risk Management Roles.
- Senior Safety Managers or Risk Post Holders
- Established Managers looking to elevate their risk & safety management skills.

Overview:

This course recognises that the concept of the corporation is under continual scrutiny. Before we try to ascertain how to manage the corporation, we need to explore what it is we are managing. There is international pressure for corporations to explicitly define what is the nature of their organisation such as the UK’s Corporate Governance Code & in the US, the Business Roundtable’s new statement which forces board members and senior leadership to re-consider corporate structure, policy and culture. The popularisation of penalising corporations is explored, and various strategies are considered. The course considers the rise in corporate vulnerability to criminal as well as civil liability and looks to cultural management strategy as a potential mitigation.

By the end of this training, participants will be able to:

- Understand contemporary issues in corporate governance.
- Explore strategies to mitigate the impact of penal populism against the corporate body.
- Identify short comings within their own corporate governance approach.

Format of the Course:

- Highly qualified lecturers and lots of facilitated discussion.
- Scenario based presentations, briefings and feedback sessions.
- Break out scenario workshops and group presentation.
7 hours
Overview
This instructor-led, live training in the UK (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
14 hours
Overview
Audience:

- All Management Roles
- Accountable Managers, Safety or Risk Post Holders
- Prospective Managers looking to elevate their risk & safety management skills.

Overview:

The course introduces the discrete elements of a modern risk management process through the development of a Safety Management System (SMS). The course demonstrates how they can be used to manage risk within modern socio-technical systems. The establishment of an effective SMS is an increasingly popular methodology for the management of risk in complex and safety critical systems. The course will give candidates the ability of building and adapting safety and risk systems within their own area of expertise. The concept of SMS is not new but is increasingly being applied by regulation to more high-performance industries and accreditation schemes. The course uses high residual-risk industry SMS frameworks as benchmarks. The principles are explored by consultant practitioners using a combination of theory and extensive practical experience. The boundaries between other management systems, such as Quality and Environmental, will be discussed.

By the end of this training, participants will be able to:

- Understand the foundations of safety management systems.
- Identify strategies to mitigate the impact of new and developing technologies by applying SMS principles.
- Develop the structure of their own Safety & Risk Management System against a benchmark.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.
21 hours
Overview
Audience:

- All Management Roles.
- Accountable Managers, Safety or Risk Post Holders.
- Experienced Managers looking to elevate their risk & safety management skills.

Overview:

This course explores the primary influences on safety, risk and potential corporate liability. All three areas warrant particular study as all are undergoing considerable change as we head into the twenty-first century. The course adopts a ‘systems thinking’ approach as a method to manage complex systems. The current global pandemic has accelerated change in many areas of corporate strategy and this course aims to dilute some of the main themes within contemporary management thinking. We consider how to effectively mitigate some of the emergent threats which from the onset of digitalisation within our society. The course has a number of high-profile case studies from various industries which are analysed and discussed collectively and presented from various perspectives by the candidates. Cultural assessment techniques will be explored and applied to real world data. Candidates will experience mock cross examination by the presenters, to give then some appreciation of what the various legal systems look for when assessing corporate liability when risk mitigation has failed. The course provides the candidates with the confidence to directly engage with risk-based decisions within a complex operating environment.

By the end of this training, participants will be able to:

- Understand the foundations of corporate criminal liability.
- Understand the nature of complex systems and how to manage within them.
- Identify strategies to mitigate the impact of new technologies on risk strategies.
- Enhance the resilience of their risk management system.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and case study analysis.
- Break out scenario workshops and group presentation.
14 hours
Overview
Audience:

- All Management Roles
- New Safety Managers or Risk Post Holders
- Risk & Safety Managers looking to elevate their risk & safety management skills.

Overview:

The ability to measure and manage the complexities of risk is not encapsulated in one singular technique or philosophy. In advanced risk management, the ability to adapt and adopt an appropriate approach is the key to enhancing your organisation’s resilience. The course programme introduces the concept of hybrid risk management where quantitative and qualitative approaches overlap and supplement each other. The ability of your risk management system to adapt is key when dealing with dynamic and complex risks. The analysis of multiple case studies from a broad selection of industries demonstrates how fundamental weakness in safety systems can be tracked to an overly dogmatic adherence to one system of risk management. The management of complex systems requires a very different mindset to the management of process based and simple systems. Utilising the candidates personal experience, the course will give all participants the ability to learn from others experience from their own and other industries.

By the end of this training, participants will be able to:

- Understand the principles of managing complex systems.
- Identify appropriate strategies to mitigate the impact of emergent risks.
- Develop techniques to utilise a broad selection of risk management techniques.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.
14 hours
Overview
Audience:

- All Management Roles
- New Safety Managers or Risk Post Holders
- Prospective Managers looking to elevate their risk & safety management skills.

Overview:

One of the most common pitfalls when using the Bowtie method is to see them as ‘simple’ and hence believe it easy to establish an enterprise-wide Bowtie architecture. This course aims to assist safety managers and those involved with behind-the-scenes safety activity to better establish Bowtie architectures to leverage maximum use of front-line employee knowledge. This course is delivered by Bowtie practitioners who have advised clients across multiple high residual-risk industries. Real-life examples and top-tips will be used to illustrate topics such as: Hazard and Top-Event frameworks; Chaining Bowties across the Enterprise; and, Maximum use of Bowtie information within an SMS.

By the end of this training, participants will be able to:

- Supercharge use of Bowties to manage risk within their enterprise.
- Avoid common pitfalls when setting Enterprise level Bowtie risk management architectures.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.
7 hours
Overview
Audience:

- All Management Roles, especially:
- New Safety Managers or Risk Post Holders
- Prospective Managers looking to elevate their risk & safety management skills.
- Line operators involved in safety management workshops that will use the Bowtie method.

Overview:

The course introduces the essentials of the much-adopted Bowtie method of barrier-based risk management. If your organisation is not managing its risks, then those risks are managing the organisation. The foundational step to true risk management is risk understanding. The Bowtie method requires minimal knowledge of safety theory, being visually based and sequencing left-to-right across the page. Bowtie is an excellent method to gain best engagement and hence risk knowledge from front-line practitioners and operators. This course will also show where Bowtie risk knowledge can be used within the Risk Management aspects of an SMS. This encourages front-line practitioners and operators as they can easily see how their often-overlooked operating knowledge can be used to improve their companies’ products and services.

By the end of this training, participants will be able to:

- Understand the foundations of safety management systems.
- Identify strategies to mitigate the impact of new and developing technologies.
- Develop the basic structure of their own safety management system.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.
14 hours
Overview
Audience:

- All Management Roles, especially:
- New Safety Managers or Risk Post Holders
- Prospective Managers looking to elevate their risk & safety management skills.
- Line operators involved in safety management workshops

Overview:

The course introduces the foundations of successful safety management beginning with why safety management became a discrete and specialised discipline. The course looks at some of the established terminology used in contemporary and dispels some of the established myths of safety management. Accident causation is reviewed utilising multiple case studies from a broad selection of industries including aviation, petrochemical production, nuclear, shipping, finance, health care, construction and rail. The course introduces the candidates to the concept of socio-technical systems and the implications for safety management systems within complexity. The advent of new technologies such as AI, big data, genetics, IoT and autonomous systems has particular implications for how we manage risks. This course aims to address emerging and future risks to high residual-risk operating environments.

By the end of this training, participants will be able to:

- Understand the foundations of safety management systems.
- Identify strategies to mitigate the impact of new and developing technologies.
- Develop the basic structure of their own safety management system.

Format of the Course:

- Facilitated and group discussion.
- Scenario based presentations, briefings and accident analysis.
- Break out scenario workshops and group presentation.

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