Client: A leading UK environmental consultancy

Challenge: Extending the capabilities of a central IoT data platform

Introduction

A leading UK environmental consultancy utilises a powerful IoT platform to monitor data from its extensive network of remote sensors. While the platform offered immense potential, the consultancy needed specialist expertise to configure, extend, and integrate its capabilities to meet their precise business needs. They turned to NobleProg for what began as a single support request and evolved into a long-term, strategic development partnership.

The Initial Challenge: An Urgent Need for Functional Alerts

The consultancy faced an urgent challenge: their sensor data was visible in their IoT platform, but they were struggling to configure functional email alerts. This core functionality was critical for their service delivery and client commitments.

NobleProg was engaged to provide immediate assistance. We assigned one of our expert consultants specialising in IoT systems. In a rapid engagement, the initial investigation was completed and the crucial email alerts were successfully implemented, resolving the client's immediate pain point and establishing a foundation of trust.

Building on Success: A Partnership in Development

The successful resolution of the initial problem led to a series of follow-on projects, with the client repeatedly choosing NobleProg as their trusted development partner.

• Phase 2: Advanced Alerting — Building on the first project, the scope expanded to implement more sophisticated alerting mechanisms. This phase included setting up SMS alerts via a third-party gateway, creating monitors for equipment power outages, and developing complex alerts based on specific frequency bands in the data.
• Phase 3: External Service Integration — The partnership deepened as the client sought to integrate external third-party data. NobleProg designed and deployed a dedicated, containerised service to fetch, process, and push this external data into the central platform, demonstrating a capability beyond configuration to custom integration development.
• Phase 4: Specific & Targeted Development — Demonstrating the flexibility of the partnership, the client engaged NobleProg for a very specific, short task to modify a data visualisation dashboard. This highlighted NobleProg's role as a go-to resource for even the quickest development needs.
• Phase 5: New Hardware Integration — The collaboration continued with a project to integrate new sensor types into the platform. This involved setting up a secure messaging broker, parsing new data formats, and developing a new map-based dashboard to display the sensor data and locations.

The NobleProg Approach: Expertise and Flexibility

The success of this ongoing partnership is built on two key principles:

1. World-Class Expertise: By assigning a consultant with deep, specialist knowledge of IoT systems, NobleProg ensured that the client received the highest level of technical expertise, combined with real-world knowledge to solve their specific challenges effectively.
2. Flexible Engagement Model: All projects were conducted on a Time & Materials basis. This offered the client complete flexibility to engage NobleProg for projects of any scale—from a one-hour fix to multi-day integrations—with clear, pro-rata costs and no long-term commitment.

Conclusion

The journey with this client showcases NobleProg's core value: building long-term partnerships that deliver tangible results. What began as an urgent call for support on a single issue evolved into a trusted, strategic relationship. By providing targeted expertise, a flexible engagement model, and consistent, high-quality delivery, NobleProg has empowered our client to unlock the full potential of their IoT platform, turning their data into actionable intelligence.