Generative AI Training in Swansea

Generative AI and Agentic AI are two powerful paradigms driving the next wave of automation and intelligence — one focused on content generation and the other on goal-driven, autonomous behavior.

This instructor-led, live training (online or onsite) is aimed at intermediate-level AI and technical professionals who wish to understand how to build, evaluate, and integrate generative and agentic AI into real-world applications.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of generative AI systems.
• Explore the rise of autonomous AI agents and how they extend LLMs.
• Use prompt engineering and tool integrations for practical deployments.
• Compare models, tools, and techniques for responsible deployment.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of generative and agentic AI tools in real-world scenarios.
• Guided exercises focused on content generation and autonomous workflows.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level tourism professionals who wish to leverage Generative AI to improve customer engagement, streamline content creation, and enhance the overall travel experience.

By the end of this training, participants will be able to:

• Understand the role of Generative AI in tourism and hospitality.
• Utilize AI tools to generate personalized travel recommendations.
• Automate customer interactions with AI-driven chatbots.
• Enhance marketing strategies with AI-generated content.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level developers who wish to build AI-powered applications using predictive analytics and generative models.

By the end of this training, participants will be able to:

• Understand the fundamentals of predictive AI and generative models.
• Utilize AI-powered tools for predictive coding, forecasting, and automation.
• Implement LLMs (Large Language Models) and transformers for text and code generation.
• Apply time-series forecasting and AI-based recommendations.
• Develop and fine-tune AI models for real-world applications.
• Evaluate ethical considerations and best practices in AI deployment.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level AI professionals, business analysts, and technology leaders who wish to understand the principles of generative AI and the applications of LLMs in business settings. Participants will learn about transformers, prompt engineering, and ethical considerations in deploying these models for real-world solutions.

By the end of this training, participants will be able to:

• Understand the underlying principles of generative AI and large language models.
• Implement and fine-tune LLMs for specific business applications.
• Apply prompt engineering techniques for optimal model outputs.
• Recognize ethical considerations and manage risks in LLM deployment.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level manufacturing engineers, process improvement specialists, and AI developers who wish to apply Generative AI to improve manufacturing processes and outcomes.

By the end of this course, participants will be able to:

• Understand the fundamentals of Generative AI and its applications in manufacturing.
• Apply Generative AI for design optimization and predictive maintenance.
• Analyze and interpret AI-generated data to make informed decisions.
• Implement AI solutions to improve production efficiency and product quality.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level to intermediate-level AI developers and enthusiasts who wish to unlock the potential of generative AI using Azure OpenAI.

By the end of this training, participants will be able to:

• Grasp the essentials of AI, Generative AI, and the OpenAI API.
• Set up and navigate the Azure OpenAI account and studio.
• Deploy and manage Azure OpenAI services effectively.
• Integrate generative AI models into various applications.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level Java developers, software engineers, and cloud enthusiasts who wish to harness the power of Azure OpenAI to create intelligent applications.

By the end of this training, participants will be able to:

• Understand the principles of Generative AI and its applications.
• Set up and manage an Azure OpenAI service.
• Integrate OpenAI's models into Java applications.
• Deploy AI-powered features within web applications.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level content creators, marketing professionals, and business strategists who wish to master generative AI tools for automating content creation across various mediums.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and its applications in content creation.
• Utilize generative AI tools to automate text, image, audio, and video generation.
• Apply prompt engineering techniques for optimal content generation results.
• Stay updated with the latest trends and advancements in generative AI.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level game developers, designers, and AI enthusiasts who wish to leverage generative AI to develop innovative gaming environments and characters.

By the end of this training, participants will be able to:

• Understand the core concepts of generative AI and its application in gaming.
• Implement procedural content generation to create expansive game worlds.
• Design and develop AI-driven characters and narratives.
• Evaluate the ethical implications of AI in gaming.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level legal professionals, legal tech developers, and AI practitioners who wish to harness generative AI for automating legal processes.

By the end of this training, participants will be able to:

• Grasp the principles of generative AI and its relevance to legal tech.
• Automate the creation and analysis of legal documents using AI.
• Apply AI for efficient case analysis and legal research.
• Address ethical considerations and ensure compliance with legal standards.

This instructor-led, live training in Swansea (online or onsite) is aimed at retail managers, e-commerce professionals, and AI specialists at all levels of expertise who wish to leverage generative AI to drive innovation and efficiency in retail operations.

By the end of this training, participants will be able to:

• Understand the role of generative AI in retail and its potential benefits.
• Implement generative AI tools for enhancing customer experience.
• Utilize generative AI for optimizing inventory management.
• Apply generative AI techniques for accurate sales forecasting.
• Integrate generative AI solutions into retail operations effectively.

This instructor-led, live training in Swansea (online or onsite) is aimed at finance professionals, fintech developers, and AI specialists across all levels of expertise who wish to leverage generative AI to transform financial services.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and its applications in financial services.
• Utilize generative AI tools and platforms for risk assessment, fraud detection, and customer engagement.
• Develop customised solutions using generative AI for financial services.
• Integrate generative AI solutions into existing financial systems and processes.
• Analyze and optimise generative AI models for improved performance.

This instructor-led, live training in Swansea (online or onsite) is aimed at marketing professionals, digital strategists, and tech enthusiasts at all levels who wish to harness the power of generative AI to create personalized marketing campaigns.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and its applications in marketing.
• Utilize generative AI tools and platforms for campaign creation.
• Develop personalized marketing content using AI models.
• Integrate AI-generated content into broader marketing strategies.
• Analyze and optimise AI-driven marketing campaigns for better performance.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level developers, data scientists, and tech enthusiasts who wish to gain hands-on experience in building and deploying custom chatbots using AI platforms.

By the end of this training, participants will be able to:

• Understand the fundamentals of chatbot development.
• Explore different AI platforms for chatbot creation.
• Design and implement custom chatbot solutions.
• Deploy chatbots to various channels and platforms.
• Analyze chatbot performance and user interaction.
• Integrate chatbots with existing systems and databases.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level UX designers, product managers, and customer service professionals who wish to optimise user interactions and satisfaction through the customisation of chatbots.

By the end of this training, participants will be able to:

• Understand the principles of user-centered chatbot design.
• Customize chatbots to align with user needs and preferences.
• Implement best practices for enhancing user interaction.
• Utilize analytics to measure and improve chatbot performance.
• Integrate chatbots into existing customer service workflows.
• Ensure a consistent and engaging user experience across platforms.

This instructor-led, live training in Swansea (online or onsite) is aimed at advanced-level developers, AI specialists, and tech professionals who wish to delve into advanced techniques for customizing AI chatbots for specific needs.

By the end of this training, participants will be able to:

• Develop advanced chatbot functionalities using custom code.
• Integrate chatbots with complex external APIs and services.
• Implement advanced natural language processing (NLP) techniques.
• Optimize chatbot performance and user interactions.
• Ensure security and privacy in chatbot applications.
• Deploy and scale chatbots for high-demand environments.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level participants, including business professionals and tech enthusiasts, who wish to learn how to create and customize chatbots using user-friendly AI tools.

By the end of this training, participants will be able to:

• Understand the basics of chatbot technology.
• Navigate and utilize tools like Dialogflow and Microsoft Azure Bot Service.
• Design and customize chatbot conversations.
• Integrate chatbots with various platforms and services.
• Deploy chatbots for real-world applications.
• Monitor and improve chatbot performance.

This instructor-led, live training in Swansea (online or onsite) is aimed at participants with varying levels of expertise who wish to leverage Google's AutoML platform to build customised chatbots for various applications.

By the end of this training, participants will be able to:

• Understand the fundamentals of chatbot development.
• Navigate the Google Cloud Platform and access AutoML.
• Prepare data for training chatbot models.
• Train and evaluate custom chatbot models using AutoML.
• Deploy and integrate chatbots into various platforms and channels.
• Monitor and optimise chatbot performance over time.

This instructor-led, live training in Swansea (online or onsite) is aimed at advanced-level AI researchers, creative professionals, and advanced developers who wish to explore generative AI techniques, implement AI-driven creative workflows, and develop applications using DeepSeek models.

By the end of this training, participants will be able to:

• Understand the generative AI capabilities of DeepSeek models.
• Generate text, images, and creative content using AI.
• Optimize AI-generated outputs for different creative applications.
• Develop AI-powered tools for storytelling, design, and media.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level to intermediate-level game developers, artists, musicians, and entertainment industry professionals who wish to harness the power of generative AI to innovate within the realm of entertainment.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and its role in creative processes.
• Explore the use of AI in generating music, literature, and visual arts.
• Examine the impact of AI on video game development and player experiences.
• Discuss the ethical considerations of using AI in artistic creation.
• Envision and develop AI-driven projects in the entertainment sector.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level to intermediate-level healthcare professionals, data analysts, and policy makers who wish to understand and apply generative AI in the context of healthcare.

By the end of this training, participants will be able to:

• Explain the principles and applications of generative AI in healthcare.
• Identify opportunities for generative AI to enhance drug discovery and personalized medicine.
• Utilize generative AI techniques for medical imaging and diagnostics.
• Assess the ethical implications of AI in medical settings.
• Develop strategies for integrating AI technologies into healthcare systems.

Copilot for Microsoft 365 is an AI-powered assistant that integrates with Microsoft Office applications to help finance and accounting professionals enhance productivity, streamline reporting, and support decision-making.

This instructor-led, live training (online or onsite) is aimed at finance and accounting professionals with limited experience with AI who wish to leverage Microsoft Copilot to improve accuracy, efficiency, and insight in financial tasks.

By the end of this training, participants will be able to:

• Create financial reports quickly and accurately using Copilot.
• Automate repetitive accounting and data-entry tasks.
• Generate financial summaries and forecasts with AI assistance.
• Use natural language prompts to extract insights from large financial datasets.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level to advanced-level robotics engineers and AI researchers who wish to design and implement autonomous robotic systems using Generative AI techniques.

By the end of this training, participants will be able to:

• Understand the core concepts of Generative AI as they apply to robotics.
• Design and simulate autonomous robots using Generative AI models.
• Implement AI algorithms for robotic perception and decision-making.
• Evaluate the impact of AI-driven robots in various industries.
• Address the ethical considerations of deploying autonomous robotic systems.

Copilot Studio is a platform for creating and integrating AI-driven copilots and assistants into business applications to augment workflows and automate user tasks.

This instructor-led, live training (online or onsite) is aimed at advanced-level technical professionals and automation leads who wish to integrate Copilot Studio into existing applications to execute SQL queries, automate recruitment workflows, and trigger Power Automate flows in real-world production-like scenarios.

By the end of this training, participants will be able to:

• Design and configure Copilot assistants that securely execute SQL queries against HR datasets.
• Implement conversational flows that automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to trigger and orchestrate automated flows.
• Apply security, data governance, and compliance best practices when exposing data to AI assistants.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs with Copilot Studio, SQL and Power Automate integrations.
• Workshops for building, testing, and securing production-ready copilots.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level educators and edtech professionals who wish to leverage Generative AI to personalize education and enhance learning experiences.

By the end of this training, participants will be able to:

• Understand the principles and applications of Generative AI in the context of education.
• Create personalized learning materials and pathways using AI.
• Utilize AI tools for classroom management and content creation.
• Address ethical considerations in the use of AI for education.
• Develop strategies for integrating AI into educational curricula and administrative processes.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level data professionals who wish to create synthetic datasets for AI model training where real data is scarce or sensitive.

By the end of this training, participants will be able to:

• Understand the role and creation of synthetic data in Generative AI.
• Implement Generative AI models to produce high-quality synthetic data.
• Assess the quality and utility of synthetic datasets.
• Navigate the ethical and legal considerations in using synthetic data.
• Apply synthetic data strategies to real-world AI challenges.

Microsoft 365 Copilot Chat is an AI-powered assistant integrated into Microsoft 365 applications to help users write, summarize, analyze, and automate tasks more effectively.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level business professionals who wish to use Copilot Chat across Word, Excel, PowerPoint, and Outlook to improve daily productivity and communication.

By the end of this training, participants will be able to:

• Use Copilot Chat to generate content and insights in Word, Excel, PowerPoint, and Outlook.
• Create and refine prompts for more accurate and useful AI responses.
• Automate routine tasks using basic scripting and integration techniques.
• Apply best practices for security, ethics, and accuracy in generative AI usage.

Format of the Course

• Interactive lecture and discussion.
• Lots of hands-on practice in Microsoft 365.
• Real-world use cases and guided labs.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Use Copilot in Word, Excel, and Outlook to draft, analyze, and improve communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 apps.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Follow responsible use guidelines for Copilot in a public sector context.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customisation Options

• To request a customised training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level to intermediate-level software developers who wish to integrate generative AI into their software development lifecycle (SDLC).

By the end of this training, participants will be able to:

• Understand the role and capabilities of generative AI in software development.
• Utilize AI tools for coding, debugging, and code reviews.
• Apply AI techniques for efficient root cause analysis.
• Implement AI features to enhance the software development process.
• Evaluate ethical considerations and best practices for AI in development.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level to advanced-level cyber security professionals, IT managers, and policy makers who wish to understand the profound impact Generative AI is having on cyber security.

By the end of this training, participants will be able to:

• Comprehend the capabilities and applications of Generative AI in cyber security.
• Recognize and anticipate AI-powered cyber threats and attacks.
• Explore the use of Generative AI in strengthening cyber defense mechanisms.
• Assess the ethical and legal considerations of employing Generative AI in cyber security.
• Formulate strategies to integrate Generative AI into their cyber security practices.

Microsoft 365 Copilot is an AI-powered assistant integrated into Microsoft Office apps to help users draft, analyze, summarize, visualize, and communicate more efficiently.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to leverage Microsoft 365 Copilot features across core applications to increase productivity and improve workflows.

By the end of this training, participants will be able to:

• Use Copilot in Word to draft, summarize, and rewrite documents.
• Analyze, visualize, and automate data tasks using Copilot in Excel.
• Create AI-assisted PowerPoint presentations from outlines or documents.
• Enhance email management and communication with Copilot in Outlook.
• Streamline collaboration, meeting follow-ups, and task tracking in Teams using Copilot.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level to advanced-level managers who wish to understand and leverage Generative AI in their business strategies.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and capabilities of Generative AI.
• Identify opportunities for applying Generative AI within their organizations.
• Understand the ethical and legal considerations of using Generative AI.
• Lead discussions and make informed decisions about AI projects.
• Develop a roadmap for integrating Generative AI into their business processes.

Microsoft 365 Copilot integrates AI into popular Office tools to boost productivity through smart suggestions, content generation, task automation, and advanced data analysis. It enables professionals to work more efficiently without needing advanced technical skills.

This instructor-led, live training (online or onsite) is aimed at beginner-level administrative professionals who wish to learn how to effectively use Microsoft 365 Copilot in their daily workflows.

By the end of this training, participants will be able to:

• Understand what Microsoft 365 Copilot is and how it works across Office apps.
• Use Copilot in Word to draft, summarize, and format documents.
• Apply Copilot in Excel to analyze data, generate formulas, and create reports.
• Use Copilot in Outlook to manage email communication and create meeting summaries.
• Collaborate using Copilot in Teams to streamline meetings and task follow-ups.

Format of the Course

• Interactive lecture and discussion
• Real-world exercises and examples
• Hands-on practice in Microsoft 365 applications

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

By the end of this training, participants will be able to:

Generative AI for Front-End Development explores how large language models and AI-powered tools can accelerate front-end development through prompt-based code generation, layout prototyping, and UI optimization.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level front-end professionals who wish to use generative AI to build and iterate user interfaces more quickly and creatively.

By the end of this training, participants will be able to:

• Use AI tools to generate HTML, CSS, and JavaScript from natural language prompts.
• Create and refine UI components and layouts using generative models.
• Prototype responsive web designs rapidly without writing all code from scratch.
• Optimize front-end code using AI suggestions and automation workflows.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level to advanced-level data scientists, machine learning engineers, and AI practitioners who wish to explore complex generative models and their applications in various industries.

By the end of this training, participants will be able to:

• Implement and train advanced generative models, including GANs, VAEs, and diffusion models.
• Understand and apply the Transformer architecture in generative tasks.
• Explore the ethical implications and challenges of Generative AI.
• Apply advanced generative techniques to solve real-world problems in various industries.
• Stay abreast of current research trends and future directions in Generative AI.

This instructor-led, live training in Swansea (online or onsite) is aimed at intermediate-level developers who wish to learn how to use generative AI with LLMs for various tasks and domains.

By the end of this training, participants will be able to:

• Explain what generative AI is and how it works.
• Describe the transformer architecture that powers LLMs.
• Use empirical scaling laws to optimise LLMs for different tasks and constraints.
• Apply state-of-the-art tools and methods to train, fine-tune, and deploy LLMs.
• Discuss the opportunities and risks of generative AI for society and business.

By the end of this training, participants will be able to:

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level developers who wish to gain foundational knowledge and practical experience in Generative AI.

By the end of this training, participants will be able to:

• Understand the principles behind generative models and their applications.
• Implement basic generative models using TensorFlow or PyTorch.
• Generate new content using Variational Autoencoders (VAEs) and Generative Adversarial Networks (GANs).
• Explore the ethical implications of generative AI.
• Apply generative AI concepts to real-world scenarios.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level designers, artists, and content creators who wish to use Adobe Firefly to enhance their creativity and productivity.

By the end of this training, participants will be able to:

• Set up a development environment that includes Adobe Firefly and Adobe Creative Cloud.
• Create images, text effects, and color palettes from text prompts using Adobe Firefly.
• Use Adobe Firefly in Adobe apps like Photoshop, Illustrator, and Express.
• Generate content that is safe for commercial use and respects the rights of content creators.
• Apply ethical and responsible principles when using generative AI.

By the end of this training, participants will be able to:

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level to intermediate-level data scientists, AI developers, and AI enthusiasts who wish to use generative AI to create novel and diverse content for various purposes.

By the end of this training, participants will be able to:

• Set up a development environment that includes generative AI models and tools.
• Create images, text, audio, and other content from text prompts using generative AI.
• Use generative AI in different domains such as art, design, entertainment, and education.
• Evaluate the quality and diversity of the content generated by generative AI.
• Understand the ethical and social implications of generative AI.

Based on the latest OWASP GenAI Security Project guidance, participants will learn to identify, assess, and mitigate AI-specific threats through hands-on exercises and real-world scenarios.

This practical, hands-on course introduces participants to AI agents in Microsoft 365 Copilot and demonstrates how they can build their own simple agents without any coding or additional tools.

Participants will explore Microsoft-built agents such as Researcher and Analyst, understand how AI agents work in a business context, and learn how to design and use their own agents using structured prompts and workflows in Copilot.

The course focuses on real-life scenarios, enabling participants to automate repetitive tasks, improve productivity, and create reusable AI assistants that can be easily shared across teams.

By the end of the session, participants will have built their own AI agent and will be able to apply the same approach in their daily work.

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level Primary and High School teachers who wish to use AI tools to save time, improve lesson planning, and create engaging learning activities.

By the end of this training, participants will be able to: explain AI in simple terms, use AI tools for everyday teaching tasks, check and improve AI outputs, and apply responsible classroom guidelines.

This instructor-led, live training in Swansea (online or onsite) is aimed at developers, architects, and technical professionals who wish to use Alibaba Cloud to create, test, and deploy generative AI applications for business use cases.

By the end of this training, participants will be able to: understand Alibaba Cloud generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with proper security and cost awareness.

Module 1: Understanding AI and Its Impact

• High-Level Overview of AI
• AI Ethics

Module 2: Overview of Popular AI Tools

• Overview of Popular LLMs
• Considerations when Choosing an LLM

Module 3: Exploring Popular AI Tools

• Introduction to Copilot:
• Introduction to Google AI Studio:
• Introduction to ChatGPT
• Getting Better Results from AI tools

Module 4: Expanding Your AI Toolkit

• Exploring AI Tools on Mobile Devices
• Exploring other free generative AI tools (time permitting)

This instructor-led, live training in Swansea (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level developers, cloud engineers, and technical product teams who wish to use Google Cloud generative AI tools to build and evaluate practical AI applications.

By the end of this training, participants will be able to: understand Google Cloud generative AI services, create prompts and workflows, build simple applications with Vertex AI, and apply responsible AI practices.

This is a 3.5-hour, fast-paced, high-impact webinar designed to build universal AI literacy. It focuses on the essential "what, why, and how" of Generative AI, emphasizing practical, immediate applications and critical security awareness.

By the end of this training, participants will be able to:

• Understand the core concepts of Generative AI and its relevance to their roles
• Grasp the fundamental principles of effective prompting to get better results.
• Identify high-value daily tasks that can be accelerated with AI (e.g., email drafting, summarization).
• Recognize and avoid critical security, privacy, and ethical risks (e.g., "hallucinations," data leakage).

This one-day course is composed of two parts -Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases.

Getting started with Microsoft 365 Copilot

The first part of the course, introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot.

Empower your workforce with Microsoft 365 Copilot Use Cases

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Course Summary

Module 1: Get started with Microsoft 365 Copilot

• Introduction to Microsoft 365 Copilot
• Explore the possibilities with Microsoft 365 Copilot
• Optimize and extend Microsoft 365 Copilot

Module 2: Module 2: Craft effective prompts for Microsoft 365 Copilot

• Summarize and simplify information with Microsoft 365 Copilot
• Create and draft with Microsoft 365 Copilot
• Edit and transform content with Microsoft 365 Copilot
• Ask questions and analyse content with Microsoft 365 Copilot