High-Impact Communication Skills Training Course

"High-Impact Communication Skills," designed to equip participants with the essential tools for clear, confident, and influential communication. In today's business environment, the ability to convey ideas effectively is paramount. This training addresses two of the most critical aspects of professional communication: mastering interpersonal skills and delivering powerful public presentations.

The program takes a holistic approach, beginning with foundational communication principles and then moving to a dedicated module on overcoming the fear of public speaking. Participants will then learn practical, actionable techniques to structure and deliver compelling presentations. The entire learning experience is underpinned by the principles of Emotional Intelligence, empowering participants to communicate with greater empathy, awareness, and impact.

By the end of this training, participants will be able to:

Apply practical techniques for clearer, more empathetic, and objective interpersonal communication.
Implement proven strategies to manage public speaking anxiety and project confidence.
Structure a compelling presentation with a clear opening, logical flow, and memorable conclusion.
Deliver presentations in an engaging manner, utilizing effective body language and vocal variety.
Identify the core principles of Emotional Intelligence and use them to build stronger professional relationships.
Develop a personal action plan to continue fostering their communication and presentation skills

Format of the Course

Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.

Course Customization Options

To request a customized training for this course, please contact us to arrange.

This course is available as onsite live training in United Kingdom or online live training.

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Course Outline

Introduction & Foundation

Welcome, Icebreaker, and Agenda Overview
How Communication Can Make or Break a Company
What is Emotional Intelligence?

Core Communication Skills

Interactive Workshop: Identifying Areas for Improvement
Approaches to Improving Communication
Staying Objective (Not Taking Things Personally)
The Art of Articulation: Saying What You Really Mean to Say
The Role of Emotions and the Importance of Empathy

Public Speaking Part 1: Conquering Fear & Building Structure

Fear of Public Speaking:Understanding the Root Causes of Anxiety
Group Discussion & Sharing
Techniques to Manage Nerves and Build Confidence
Presentation Skills:Structuring a Compelling Presentation (Opening, Body, Close)

Public Speaking Part 2: Delivery & Engagement

Presentation Skills (continued):
- Engaging Your Audience (Storytelling, Interaction)
- Mastering Delivery (Body Language, Vocal Variety)
- Handling Q&A Sessions with Poise
  Activity: Short, impromptu speaking practice in small groups.

Emotional Intelligence in Practice

Deep Dive: What is Emotional Intelligence?
Measuring Emotional Intelligence (Self-Assessment)
Understanding and Leveraging Emotions to Relate Better
Identifying Personality Types Within Your Team/Audience
Tools and Techniques for Cultivating Emotional Intelligence

Summary & Conclusion

Recap of Key Learnings
Personal Action Planning
Final Q&A and Closing Remarks

Requirements

Audience

Anyone who want to improve their communication skills

7 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

Pre-course call with your trainer
Customisation of the learning experience to achieve your goals -

Bespoke outlines
Practical hands-on exercises containing data / scenarios recognisable to the learners

Training scheduled on a date of your choice
Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from £1900 online delivery, based on a group of 2 delegates, £600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

Public Training

Please see our public courses

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Testimonials (5)

The people aspect: How important it is to try to find out what the audience is expecting and what questions they could ask. And how important my attitude towards presenting and the audience is for the success of the presentation. I think I understand now much better how to have successfull presentations and the importance of regular training/preparation.

Manuel Wymann

Course - Presenting with Confidence

Maria did a great job at keeping a positive and energetic mood during the training. I went in to the training expecting awkward exercises but I had a lot of fun.

Vlad - EFS UNTERNEHMENSBERATUNG GESMBH

Course - Public Speaking 101

Consolidated feedback: The 2nd day was first thought as too long and then appreciated by the audience who could put in practice what was learned. Audience appreciated the fact that they could pick a theme to better presenting on, that was their core work Take away cheat sheets and clear framework to structure presentations were really good Working in different pairs throughout both days was welcome. Very engaging trainer on both days Special thanks from one audience member: "I really enjoyed it and especially the interactive sessions where we get instant feedback and can practice around it, I find that very educational. Please also share my appreciation to Liz, I think she’s a great trainer and I like her humane approach throughout the workshop"

NIcolas Arrive - Recharge.com Enterprise B.V.

Course - Delivering a PowerPoint Presentation that Sells

Excellent trainer, with the speech completely tailorerd to the audience. A lot of content.