Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their relevance in administrative work
- Principles of prompt engineering for productivity tasks
- Ethics and data privacy when using AI in the workplace
- Overview of the ChatGPT interface and its key features
Module 2: Information Management and Summarization
- Creating summaries and syntheses of long documents, reports, and articles
- Generating meeting minutes from transcripts
- Using ChatGPT for data organization and information categorization
- Extracting key information and performing sentiment analysis on texts
Module 3: AI-Assisted Communication and Writing
- Automating emails (standard replies, follow-ups, invitations)
- Drafting formal letters, internal communications, and memos
- Creating presentations and speeches with proper structure
- Enhancing grammar and writing style for professional communication
Module 4: Planning, Organization, and Task Automation
- Project planning: developing action plans, schedules, and task assignments
- Agenda management: creating calendars and meeting reminders
- Generating task lists and prioritizing activities
- Automating repetitive tasks: email sorting, recurring report generation, and document management
- Using AI for problem-solving and decision-making
Module 5: Practical Cases and Exercises
- Workshop: Creating a project plan from scratch with ChatGPT
- Exercise: Summarizing a financial report and drafting an executive email
- Simulation: Planning a meeting and writing the minutes
- Creating customized templates for daily use
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is required
- A basic understanding of administrative tasks and information management is helpful
Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals seeking to enhance productivity and efficiency in office management
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £3800 online delivery, based on a group of 2 delegates, £1200 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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Testimonials (2)
I really liked how informed the trainer was - he had an answer to every question; I also liked how many topics we managed to cover in 1 day! It was really insightful and nice
Kalina Petrova
Course - Future-Ready HR: Unlocking AI’s Potential in People Operations
The various ways that one can engage with chat GPT
