Course Outline

Introduction to Artificial Intelligence

  • What is AI and how it works
  • Machine learning, deep learning, and natural language processing
  • Examples of AI applications in the workplace

Understanding Large Language Models

  • How large language models are trained
  • The evolution of ChatGPT and model versions
  • Strengths and limitations of language-based AI

Getting Started with ChatGPT

  • Accessing and navigating ChatGPT
  • Understanding prompts and responses
  • First exercises with basic queries

Prompting Techniques

  • Crafting clear and goal-oriented prompts
  • Using roles and instructions in prompts
  • Common mistakes and how to avoid them

Using ChatGPT for Office Productivity

  • Creating summaries, reports, and emails
  • Generating meeting notes and templates
  • Brainstorming ideas and project outlines

Responsible AI Usage

  • Understanding AI limitations and biases
  • Ethical use and privacy awareness
  • Ensuring data security when using AI tools

Hands-on Exercises and Practice

  • Live practice with writing and organizing content
  • Creating professional documents using ChatGPT
  • Applying ChatGPT to real administrative tasks

Summary and Next Steps

Requirements

  • An understanding of general computer usage
  • Experience with text-based tools or office applications
  • Familiarity with online collaboration platforms

Audience

  • Administrative professionals
  • Office staff
  • Beginners interested in practical AI applications
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from £3800 online delivery, based on a group of 2 delegates, £1200 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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