Course Outline
Introduction to ChatGPT in Administrative Roles
- Identifying capabilities and limitations for automation
- Exploring common administrative use cases
- Crafting effective prompts for routine duties
Streamlining Routine Writing
- Drafting emails, notices, and announcements
- Generating summaries, meeting notes, and follow-up correspondence
- Creating standardised text for consistent, repeated use
Document Refinement and Organisation
- Rewriting, reformatting, and restructuring content
- Transforming unstructured text into professional documents
- Resolving grammar, consistency, and layout issues
Developing Templates and Administrative Tools
- Building checklists, forms, and reusable frameworks
- Drafting SOPs and compliance-focused layouts
- Automating repetitive document creation
Data Management and Basic Automation
- Structuring information from raw text sources
- Extracting key data points and converting content into tables
- Creating data-ready summaries for input into reporting systems
Task Coordination and Workflow Support
- Drafting schedules, reminders, and task instructions
- Automating the creation of planning documentation
- Supporting complex, multi-step administrative processes
Responsible and Safe AI Usage in Administration
- Recognising limitations to prevent errors
- Managing confidential information appropriately
- Ensuring accuracy and consistency in AI-generated outputs
Advanced Prompting for Operational Efficiency
- Applying prompt patterns for recurring workflows
- Designing mini-automation sequences for common tasks
- Optimising results through refined instructions
Conclusion and Future Steps
Requirements
- A foundational understanding of standard office workflows
- Proficiency with common productivity applications
- Confidence in managing digital documents
Target Audience
- Clerical support teams
- Administrative coordinators
- Data entry personnel
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customised Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from £3200 + VAT*
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Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
