Course Outline

Introduction to ChatGPT and Core Fundamentals

  • What is ChatGPT and how does it work?
  • Available versions: Free, Plus, and Enterprise
  • Use cases for administrative assistants
  • Privacy, ethics, and best practices
  • Guided practice: Create an account, configure the environment, and test useful commands

Professional Writing with ChatGPT

  • Formal and informal email writing
  • Drafting memos, circulars, and internal communications
  • Rewriting and improving existing texts
  • Guided practice: Draft three types of administrative documents with ChatGPT

Support in Organization and Planning

  • Generating agendas, calendars, and task tracking tools
  • Using prompts for weekly planning and to-do lists
  • Meeting simulation (summaries, reminders, follow-up)
  • Guided practice: Create a weekly agenda and automate daily tasks

Creation and Analysis of Administrative Content

  • Writing meeting minutes, reports, and executive summaries
  • Extracting key information from long texts
  • Converting documents into different formats
  • Guided practice: Upload a long text and generate an executive summary with key points

ChatGPT for Presentations and Visual Reports

  • Creating scripts or outlines for PowerPoint presentations
  • Integration with tools like Canva, PowerPoint, Notion
  • Using DALL·E to create corporate or illustrative images
  • Guided practice: Design the base content for an office presentation

Task Automation with ChatGPT and Add-ons

  • Using advanced features (plug-ins and web browsing if available)
  • Introduction to automated workflows with Zapier and Google Workspace
  • Integration with spreadsheets and email
  • Guided practice: Automate a simple workflow – email + spreadsheet

Designing Administrative Solutions with ChatGPT

  • Real-life use cases of ChatGPT in office settings
  • Prompt engineering techniques for better outcomes
  • Final project: Design a specialized assistant for your role
  • Final practice: Create a set of personalized prompts for your position

Summary and Next Steps

Requirements

  • Experience with routine office tasks
  • Interest in digital productivity tools

Audience

  • Administrative assistants
  • Office coordinators and support staff
  • Anyone in administrative roles looking to enhance efficiency through AI tools
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from £3800 online delivery, based on a group of 2 delegates, £1200 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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