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 Duration 14 hours

Course Outline

Module 1: Introduction to Artificial Intelligence in Sales

  • Defining AI and examining its impact on the commercial landscape
  • Essential AI tools and concepts for sales professionals
  • Practical examples: Identifying where AI delivers immediate value in sales workflows

Module 2: Enhancing Productivity with AI Tools

  • Automating routine administrative and communication duties
  • Utilising AI assistants and chatbots for internal and external engagement
  • Templates and prompt patterns for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Structuring sales and market data for analysis (cleaning, enrichment, and integration)
  • Leveraging Excel and ChatGPT to extract insights and synthesise qualitative data
  • Overview of Power BI for connecting datasets and generating rapid reports

Module 4: Predictive Analytics for Sales and Market Behaviour

  • Simple forecasting methods and their application to short-term demand (1–4 weeks)
  • Using Excel’s built-in forecasting and AI-assisted capabilities
  • Interpreting model outputs and communicating uncertainty to stakeholders

Module 5: Route to Market and Competitive Analysis

  • Applying AI to competitive intelligence and market scanning
  • Segmenting customers and prioritising accounts using AI-driven heuristics
  • Practical case: Deriving competitive keywords, positioning, and opportunity signals

Module 6: Constructing Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards
  • Hands-on creation of Power BI visuals for sales KPIs, pipeline health, and market trends
  • Incorporating narrative insights via AI-assisted summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading organisations and SMEs
  • Discussion: Mapping similar tactics to participants’ businesses
  • Group exercise: Adapting a case study to your operational context

Module 8: Hands-on Session — Building a Simple Workflow

  • Guided practice with ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: Data ingest → insight generation → dashboard → action checklist
  • Workflow presentations and peer feedback

Module 9: Adoption and Next Steps

  • Checklist for deploying AI workflows in sales teams (data, roles, governance)
  • Quick-start templates, prompts, and dashboard packs for participant reuse
  • Roadmap for scaling AI-assisted sales practices and measuring impact

Requirements

  • Understanding of fundamental sales and marketing principles
  • Confidence in using Excel or spreadsheet applications for data management
  • Basic awareness of dashboards or reporting tools is advantageous but not mandatory

Target Audience

  • Sales professionals and account managers
  • Marketing analysts and business development specialists
  • Product managers, commercial strategists, and key decision-makers

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customised Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from £3200 + VAT*

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