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Course Outline
Introduction to Conversational Analytics
- What is conversational analytics and why it matters for product teams
- WrenAI key capabilities and high-level architecture
- Typical product team workflows enabled by Wren AI
Connecting Data Sources and Access
- Supported data sources and ingestion patterns
- Data access, permissions, and multi-source joins
- Best practices for sample datasets and sandboxing
Semantic Modeling and Metrics Standardization
- Designing a metrics layer and canonical definitions
- Creating reusable metrics and dimensions for product analytics
- Versioning and governance of the semantic model
Natural-Language to SQL Workflows
- How WrenAI translates NL queries to SQL and validation strategies
- Prompting patterns and fallbacks for product questions
- Handling ambiguity, clarifying questions, and intent design
Self-Service BI and Embedded Use Cases
- Designing conversational dashboards and templates for product teams
- Embedding Wren AI into product workflows and internal tools
- Measuring adoption and impact of self-service analytics
Quality, Evaluation, and Guardrails
- Testing NL-to-SQL accuracy and building validation suites
- Monitoring drift, data quality signals, and query audits
- Safety, access control, and business-rule guardrails
Workshop: Build a Product Insights Flow
- Hands-on lab: model a product metric, create conversational queries, and validate results
- Assemble a self-service dashboard and user guidance
- Presentations, feedback, and next-step action plans
Summary and Next Steps
Requirements
- An understanding of product metrics and KPIs
- Experience with data analysis or BI tools
- Basic familiarity with SQL is beneficial
Audience
- Product managers
- Data analysts
- Data champions in business units
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £3800 online delivery, based on a group of 2 delegates, £1200 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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