This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

Applying Professional Scrum (APS) is a 2-day course that teaches Scrum in a highly practical way. Students hit the ground running through instruction and team-based exercises.

Working in a series of Sprints, teams of students build a software application, thereby facing real-life problems. The mechanics, roles, principles and (empirical) process of Scrum are demonstrated. Common missteps and misunderstandings are discussed so students grow a higher awareness of their symptoms.

Applying Professional Scrum (APS) is the training for teams and anyone wanting to experience the Scrum way of working. The course also provides the foundation of knowledge needed for role-focused training for Product Owners, Scrum Masters and Developers, as offered in Scrum.org’s Professional Scrum Master, Professional Scrum Product Owner and Professional Scrum Development classes.

The class introduces the mechanics of Scrum, as well as provides insights into complexity, team-based collaboration and self-organization as essential elements in mastering Scrum. Students will experience how the Scrum framework improves product development efforts.

From its emphasis on practical application the course exposes common missteps, increases the awareness of the associated symptoms, and provides prescriptive guidance to avoid going off track.

Students are challenged to act in terms of Scrum. They take home an increased understanding of how to collaborate better and work as a team.

• Students will have a clear understanding of the mechanics of Scrum and their coherence.
• Students will learn how to use visual information radiators.
• Students leave the class with a handful of tips to identify common pitfalls and dysfunctions.
• Students can take part of a Scrum Team and be more effective.
• Students can increase Scrum’s effectiveness if already underway.

Professional Scrum Certification

All participants completing the Applying Professional Scrum course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. APS class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

You are also entitled to a discount on the PSM II assessment once passing PSM I.

Professional Agile Leadership Essentials is a 2 day workshop to equip leaders and managers of Agile teams along with their Product Owners and Scrum Masters to help their organizations change by providing participants with:

• An overview of what “Agile” is and why organizations need it to thrive in a changing world.
• The means to identify the potential opportunities, challenges and impacts of Agile in terms of business value and why this is so important to the next generation organization.
• An understanding of techniques to support teams to sustain long-term agility including the role that leaders play, shifts in thinking, and the relationship between complexity and empiricism.
• Ways to continue the development of the people to help them grow and prosper in an agile way of working. • Guidance of how to measure and guide agile product delivery.
• Discuss ways to scale agility across several teams within the organization while keeping them working together to deliver on a common vision.

Professional Agile Leadership Certification

All participants completing the Professional Agile Leadership - Essentials course will receive a password to attempt the Professional Agile Leadership I (PAL I) certification assessment. PAL-E class participants who attempt the PAL I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

In this course in the UK, students will learn how Scrum Teams can add additional Kanban practices while continuing to work with Scrum, all without changing Scrum.

After completing this course, the participant will:

• Understand how the flow works in the context of Scrum.
• Learn about Kanban practices, learn what scrum teams can apply them to improve their effectiveness and efficiency.
• Learn how to effectively use appropriate Kanban practices without changing Scrum.
• Learn a practical approach to improving the transparency and visibility of their work.

Training allows you to develop your competencies, learn advanced knowledge, techniques, tools and practices in the area of conducting projects based on the "Scrum framework" from the perspective of a Scrum Master - a leader responsible for understanding and applying Scrum effectiveness. The training is a natural continuation of the path of development for Scrum Masters.

The training is dedicated to Scrum Masters who are interested in further developing, implementing and improving the effectiveness of Scrum in the organization.

The training consists of a substantive part, workshops, practical examples.
As part of the training, participants are prepared for certification - Scrum Master level II through a test exam and have the opportunity to take the certification exam.

The training allows you to familiarize yourself with the knowledge, techniques, tools and practices in the field of project management based on the "Scrum framework" from the perspective of the Scrum Master - the leader responsible for understanding and applying Scrum, efficiency.

The training is dedicated to people interested in implementing Agile approaches in the organization, people participating in projects, project managers implementing or planning to implement Agile approaches in projects.

The training consists of a substantive part, workshops and practical examples. As part of the training, participants are prepared for certification - Scrum Master through a test exam and have the opportunity to take the certification exam.
Training language: Polish/English
Exam language: English

• Passing score: 85%
• Time limit: 60 minutes
• Number of Questions: 80
• Format: Multiple Choice, Multiple Answer, True/False

This instructor-led, live training in the UK (online or onsite) is aimed at product owners who wish to gain knowledge of advanced techniques for successful product ownership in dynamic and challenging environments as a Professional Scrum Product Owner II (PSPO II).

By the end of this training, participants will be able to:

• Understand advanced strategies for maximizing the value delivered by the product and prioritize effectively in complex situations.
• Apply refined backlog management techniques to ensure the team works on the most valuable items, and collaborate with stakeholders to refine and split user stories.
• Engage with diverse stakeholders, manage their expectations, and effectively incorporate their feedback into the product development process.
• Gain insights into scaling Scrum, managing multiple Product Backlogs, and coordinating efforts in larger product development environments.

This instructor-led, live training in the UK (online or onsite) is aimed at expert-level developers who wish to demonstrate their knowledge and skills in applying Scrum to software development projects.

By the end of this training, participants will be able to:

• Gain a solid understanding of the Scrum framework, its values, and principles.
• Learn how to integrate DevOps practices with Scrum to support continuous integration, continuous delivery, and automation.
• Apply Scrum principles and practices in real-world software development scenarios and case studies.
• Prepare for the Professional Scrum Developer™ Certification.

In this 2-day Scaled Professional Scrum (SPS) workshop, students will simulate a large software development project using the Nexus™ framework. The workshop is delivered using an end-to-end case study where students work together to organize and simulate a scaled software development project. Throughout the workshop, students will be introduced to more than 50 practices that can be used to help reduce complexity and dependencies at scale. The workshop will provide students with an understanding of how to launch, structure, staff, and manage a large Agile project using Scrum. Throughout the workshop, students will learn the infrastructure, tools and practices needed to successfully scale Scrum to maximize the value of their software development initiative. By taking a hands-on approach, students are fully engaged in the learning process where they see first-hand the challenges in large-scale development initiatives and solutions for getting the work back on track. They will leave the workshop with techniques to detect irregularities and how to address them appropriately.

This course is designed as an experiential workshop where students learn how to scale Scrum using the Nexus™ framework. Throughout, you are introduced to the artifacts and events within the framework, the new Nexus Integration Team role, along with more than 50 associated practices.

• Learn how to overcome challenges in large-scale development initiatives and how to remain on track.
• Experience organizing several teams working on the same product so productivity is optimized.
• Understand how to identify, minimize and remove dependencies.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Certification Assessments

All participants completing the Scaled Professional Scrum course will receive a password to attempt the Scaled Professional Scrum (SPS) assessment. SPS class participants who attempt the SPS assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. The industry-recognized SPS certification requires a minimum passing score of 85% and involves understanding of the Nexus Framework, knowledge from the course and of Scrum.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in the UK (online or onsite) is aimed at software engineers who wish to use Yarn to manage and publish JavaScript packages.

By the end of this training, participants will be able to:

• Manage, migrate, and publish JavaScript packages.
• Master the Yarn command line API.
• Migrate NPM packages to Yarn.

This instructor-led, live training in the UK (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

OrangeScrum is an open-source, web-based project management and collaboration tool for managing projects, teams and tasks in one place. It includes bug tracking, email integration, and issue management, among other features.

In this instructor-led, live training participants will learn how to implement Agile and Scrum methodologies using OrangeScrum.

By the end of this training, participants will be able to:

• Set up and configure OrangeScrum on their own premises (optional)
• Identify and implement key Scrum principles and practices, including the product backlog, sprint burndown chart, task boards, and more.
• Use OrangeScrum to organize tasks, communicate with a team effectively and keep project documents under control

Audience

• IT professionals
• Project managers
• Team leaders
• Developers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• If you are interested in installing and administering an onsite instance of OrangeScrum, contact us to arrange.

This instructor-led, live training in the UK (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.