OpenSpan: Robotic Automation and Intelligence Training Course

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Course Code



28 hours (usually 4 days including breaks)


  • General understanding of business processes and office workflows
  • A basic understanding of programming and the .NET framework


In this instructor-led, live training, participants will learn how to use OpenSpan (now integrated into Pegasystems) to unify robotics and workforce analytics.

By the end of this training, participants will be able to:

  • Use OpenSpan to automate Windows applications
  • Automate web application process
  • Deploy automated workflows
  • Diagnose and debug processes
  • Use OpenSpan in conjunction with Pegasystems workforce analytics software to improve customer service processes


  • Software architects
  • Developers
  • Consultants

Format of the course

  • Part lecture, part discussion, exercises and heavy hands-on practice


  • To request a customized training for this course, please contact us to arrange.

Course Outline


  • Why OpenSpan?
  • OpenSpan vs UIPath, RPA Express and Automation Anywhere

Overview of RPA and OpenSpan Automations

Preparing the Development Environment

Installing and Configuring OpenSpan

Planning an Automation Strategy

Creating an OpenSpan Project

Navigating the OpenSpan UI

Working with Interaction Framework

Automating a Web Application

Automating a Desktop Application

Deploying an OpenSpan Solution

Using OpenSpan Management Console

Diagnostics and Debugging OpenSpan

Summary and Conclusion



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