Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Understanding Warranty Structures in Maximo
- Warranty concepts and term definitions
- Asset and item-level warranty coverage
- Mapping warranties to maintenance workflows
Configuring Warranty Entitlements
- Setting up entitlement rules
- Associating warranties with assets and components
- Managing dates, limits, and conditions
Warranty Claims Processing
- Creating warranty claims from work orders
- Routing, approvals, and documentation
- Monitoring claim status and progress
Vendor Response Tracking
- Logging vendor communications
- Managing approvals, denials, and adjustments
- Integrating vendor feedback into maintenance strategies
Linking Assets to Warranty Information
- Associating warranty records with asset hierarchies
- Handling replaced parts and swapped components
- Ensuring accuracy across asset records
Procurement and CM Integration
- Connecting warranty details to purchasing activities
- Aligning change management processes with warranty impacts
- Ensuring data continuity between procurement and maintenance
Exception Handling and Special Cases
- Managing expired or voided warranties
- Handling partial claims or disputed coverage
- Correcting entitlement mismatches
Hands-On Warranty Scenarios
- Processing full warranty claims end to end
- Simulating vendor interactions and follow-up
- Applying warranty rules to real maintenance cases
Summary and Next Steps
Requirements
- An understanding of asset management lifecycles
- Experience with maintenance or procurement workflows
- Familiarity with basic Maximo navigation
Audience
- Warranty administrators
- Engineering support personnel
- Maintenance and reliability coordinators
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £3800 online delivery, based on a group of 2 delegates, £1200 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
Contact us for an exact quote and to hear our latest promotions
Public Training
Please see our public courses
Testimonials (1)
The trainer has hands-on knowledge and experience of APIC.
