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Course Outline
Introduction to Artificial Intelligence
- What AI is and what it is not
- Key concepts: automation, machine learning, and natural language processing
- Examples of AI tools used in daily business operations
AI in the Workplace
- Benefits of using AI in administrative and analytical tasks
- Common AI-powered tools for productivity (ChatGPT, Copilot, Bard, etc.)
- Case examples of AI in finance, logistics, and management support
Practical Use of ChatGPT
- Composing professional emails and reports
- Summarizing information and generating meeting notes
- Brainstorming and idea generation through prompts
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
- Automating document creation and data analysis
- Collaborative AI assistance in meetings and presentations
Automation and Prompting Techniques
- How to write effective prompts for accurate AI responses
- Creating automation scripts using plain-language AI prompts
- Workflow examples for repetitive administrative tasks
Responsible AI Use and Data Privacy
- Understanding AI limitations and avoiding overreliance
- Handling sensitive data and protecting privacy
- Ethical use of AI and organizational policies
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot
- Team exercises for identifying automation opportunities
- Action plan for responsible AI adoption in daily operations
Summary and Next Steps
Requirements
- Basic familiarity with office applications and online tools
- Experience with day-to-day workplace digital communication
- Interest in improving productivity through technology
Audience
- Non-technical and business staff (finance, logistics, admin, trading, etc.)
- Managers and team leads
- Professionals seeking to apply AI tools safely and efficiently
7 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £1900 online delivery, based on a group of 2 delegates, £600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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