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Duration 14 hours
Course Outline
Introduction to AIOps
- What is AIOps and why it matters.
- Traditional monitoring versus AIOps-driven observability.
- AIOps architecture and key components.
Collecting and Normalising Operational Data
- Types of observability data: metrics, logs and traces.
- Ingesting data from multiple sources (servers, containers, cloud).
- Utilising agents and exporters (Prometheus, Beats, Fluentd).
Data Correlation and Anomaly Detection
- Time-series correlation and statistical methods.
- Employing ML models for anomaly detection.
- Detecting incidents across distributed systems.
Alerting and Noise Reduction
- Designing intelligent alert rules and thresholds.
- Suppression, deduplication and alert grouping.
- Integrating with Alertmanager, Slack, PagerDuty or Opsgenie.
Root Cause Analysis and Visualisation
- Using dashboards to visualise metrics and detect trends.
- Exploring events and timelines for RCA.
- Tracing issues across layers with distributed tracing tools.
Automation and Remediation
- Triggering automated scripts or workflows from incidents.
- Integrating with ITSM systems (ServiceNow, Jira).
- Use cases: self-healing, scaling and traffic rerouting.
Open Source and Commercial AIOps Platforms
- Overview of tools: Prometheus, Grafana, ELK, Moogsoft, Dynatrace.
- Evaluation criteria for selecting an AIOps platform.
- Demonstration and hands-on practice with a selected stack.
Summary and Next Steps
Requirements
- A solid understanding of IT operations and system monitoring concepts.
- Experience with monitoring tools or dashboards.
- Familiarity with basic log and metric formats.
Audience
- Operations teams responsible for infrastructure and applications.
- Site Reliability Engineers (SREs).
- IT monitoring and observability teams.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customised Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from £3200 + VAT*
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