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Course Outline
AI Agent Fundamentals and Alibaba Cloud Services
- What AI agents are and how they differ from standard chat applications
- Common enterprise use cases such as support, knowledge assistance, and task automation
- Core agent components: models, prompts, tools, memory, and workflows
- Overview of relevant Alibaba Cloud services for building and hosting agents
Environment Setup and First Model Interaction
- Preparing the Alibaba Cloud account, workspace, and access credentials
- Reviewing the console, APIs, and basic development setup
- Accessing foundation models through Model Studio or related services
- Making a first model call and validating the response flow
Building a Simple Agent Workflow
- Defining the agent's role, task boundaries, and expected outputs
- Writing clear prompts and instructions for reliable behavior
- Managing user input, response formatting, and basic conversation flow
- Testing and refining the agent with practical examples
Adding Enterprise Knowledge with Retrieval
- Understanding retrieval-augmented generation in practical terms
- Preparing business documents and content for knowledge grounding
- Connecting the agent to a knowledge source for question answering
- Evaluating whether answers are accurate, relevant, and traceable
Tool Use, Deployment, and Operations
- Enabling the agent to call external tools, APIs, or lightweight cloud functions
- Building simple business workflows such as lookup, summarization, or ticket assistance
- Deploying the agent for internal use with appropriate access control
- Monitoring logs, usage, quality, and cost with practical operational safeguards
Wrap-Up and Implementation Planning
- Reviewing the end-to-end agent architecture and workflow
- Identifying suitable business scenarios for pilot projects
- Planning next steps for improvement, governance, and team adoption
Requirements
- Basic understanding of cloud computing concepts and web APIs
- Experience using a cloud console and command-line tools
- Basic Python programming experience
Audience
- Developers who want to build AI-powered applications on Alibaba Cloud
- Cloud engineers and solution architects exploring AI agent use cases
- Technical teams responsible for prototyping or deploying intelligent assistants
7 Hours
Delivery Options
Private Group Training
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- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £1900 online delivery, based on a group of 2 delegates, £600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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