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Course Outline

Foundations of AI Agents and OpenAI APIs

  • What an AI agent is and how it differs from a basic chatbot
  • Common business use cases for assistants and workflow agents
  • Core OpenAI API concepts, requests, and responses
  • Planning a simple agent workflow for a business task

Getting Started with the Development Environment

  • Preparing API access, credentials, and local setup
  • Choosing Python or JavaScript for implementation
  • Making a first API request and reviewing the result
  • Understanding basic request parameters and structured output

Prompting and Instruction Design

  • Writing clear instructions for agent behavior
  • Structuring prompts for reliable and useful responses
  • Using examples, constraints, and output formats
  • Avoiding common prompt design mistakes

Tool Use and Multi-Step Workflows

  • Introduction to tool use and function calling patterns
  • Defining simple tools for business tasks and data lookup
  • Passing structured data between the model and tools
  • Orchestrating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Working with multi-turn conversations and session state
  • Keeping responses focused, consistent, and on task
  • Applying basic guardrails, moderation, and fallback handling
  • Monitoring token usage, cost, and common failure points

Building and Reviewing a Simple Business Agent

  • Creating a small end-to-end agent for a realistic business scenario
  • Connecting prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarizing lessons learned and next steps for production planning

Requirements

  • Familiarity with basic API concepts and JSON data
  • Experience with Python or JavaScript for simple scripting tasks
  • Basic programming experience

Audience

  • Developers who want to build practical AI assistants and workflow agents
  • Technical product teams exploring OpenAI-powered applications
  • Solution architects and innovation teams evaluating agent use cases
 7 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customised Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from £1600 + VAT*

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