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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Core Teams components and services
- Teams architecture and dependencies
- Role-based access and administration
Module 2: Managing Teams Collaboration Experiences
- Creating and managing Teams, channels, and chats
- Configuring meeting policies and experiences
- Apps, integrations, and lifecycle management
Module 3: Teams Phone and Voice Solutions
- Teams Phone concepts and architecture
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policies, governance, and lifecycle
- Implementing security and compliance settings
- Auditing, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Monitoring Teams service health and usage
- Troubleshooting meetings, voice, and collaboration issues
- Reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party apps
- Hybrid deployment considerations
- Automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review sessions
- Study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- Understanding of Microsoft 365 services and administration
- Experience with Microsoft Teams core functionality
- Familiarity with basic networking and identity concepts
Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals managing Microsoft 365 communications
35 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £9500 online delivery, based on a group of 2 delegates, £3000 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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Testimonials (1)
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.
