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Course Outline
What is Data-Informed Decision-Making?
- Key definitions and distinctions: data-informed vs data-driven
- Examples of data-informed decisions in public administration
- Common sources of evidence in government contexts
Accessing and Assessing Data
- Identifying relevant metrics, indicators, and reports
- Evaluating the reliability and completeness of data
- Understanding data provenance and limitations
Asking the Right Questions
- Framing decisions and defining information needs
- What to ask of data teams, analysts, or dashboards
- Clarifying objectives before diving into data
Understanding What the Data Says
- Interpreting tables, visualizations, and dashboards
- Recognizing correlation vs causation
- Spotting gaps, anomalies, and biases
Applying Data to Real Decisions
- Using evidence to support or refine a policy recommendation
- Weighing tradeoffs and risks with partial data
- Documenting rationale in memos, briefs, or presentations
Communicating and Defending Decisions
- Storytelling with data for non-technical stakeholders
- Building transparency into your recommendations
- Responding to challenges or scrutiny with evidence
Summary and Next Steps
Requirements
- General experience in public policy, program delivery, or service management
- Familiarity with government processes or decision-making workflows
- Comfort interpreting charts, reports, or key performance indicators
Audience
- Policy and program analysts
- Public administrators and managers
- Government decision-makers and strategic planners
7 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from £1900 online delivery, based on a group of 2 delegates, £600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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