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Course Outline
Enterprise AI Agents with Tencent ADP
- What enterprise AI agents are and where they add value
- Tencent ADP capabilities for agent development, knowledge integration, and workflow automation
- Differences between agent-based solutions and basic chat applications
- Common enterprise use cases and delivery considerations
Designing Agents for Business Processes
- Defining agent roles, boundaries, inputs, and outputs
- Choosing between single-agent and multi-agent designs
- Structuring prompts, tools, and business rules
- Planning for escalation, human review, and reliability
Building RAG and Knowledge Workflows
- RAG concepts for grounded answers and enterprise knowledge access
- Preparing documents, policies, and internal content for retrieval
- Designing retrieval flows and response grounding patterns
- Testing and improving answer quality over time
Orchestrating Workflows and Integrations
- Mapping business processes into agent workflows
- Connecting agents to APIs, internal services, and enterprise systems
- Handling decisions, approvals, retries, and fallback paths
- Coordinating handoffs between workflow steps and specialist agents
Applying Operational Guardrails
- Guardrails for security, privacy, compliance, and policy control
- Reducing risk from unsafe output, prompt injection, and sensitive data exposure
- Adding approval checkpoints, audit trails, and access controls
- Designing safe response patterns for higher-impact business scenarios
Monitoring, Evaluation, and Continuous Improvement
- Tracking quality, latency, cost, and workflow success rates
- Testing agent behavior across realistic business scenarios
- Troubleshooting common RAG, workflow, and orchestration issues
- Building an implementation plan for pilot and production adoption
Requirements
- A general understanding of generative AI concepts and common enterprise AI use cases
- Experience working with APIs, web applications, or cloud-based platforms
- Basic programming, integration, or solution design experience
Audience
- Solution architects and technical leads
- AI engineers, application developers, and automation specialists
- Product managers and innovation teams supporting enterprise AI initiatives
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customised Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from £3200 + VAT*
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