Course Outline

Foundations of AI Agents on Azure

  • What AI agents are and how they differ from standard chatbots
  • Common business use cases and solution patterns
  • Overview of Azure AI services used for agent development
  • Planning an agent workflow from user request to response

Azure Environment and Tooling Setup

  • Reviewing the Azure resources used in a simple agent solution
  • Navigating Azure AI Foundry and related tools
  • Preparing access, project settings, and model connections

Building a Basic Agent

  • Defining the agent's role, instructions, and expected behavior
  • Using Azure OpenAI models in an agent workflow
  • Testing prompts and improving response quality
  • Running a hands-on agent build exercise

Connecting Knowledge and Retrieval

  • Introduction to retrieval-augmented generation
  • Connecting the agent to documents and business content
  • Using Azure AI Search to support grounded answers
  • Validating relevance and reducing inaccurate responses

Evaluation, Safety, and Governance

  • Applying guardrails and responsible AI practices
  • Evaluating agent quality with practical test scenarios
  • Managing access, data handling, and usage considerations

Deployment and Operational Readiness

  • Deployment options for internal and customer-facing solutions
  • Monitoring agent behavior, usage, and performance
  • Troubleshooting common issues and improving reliability
  • Next steps for extending the solution after the course

Requirements

  • Basic understanding of cloud concepts and core Azure services
  • Experience with web applications, APIs, or using the Microsoft Azure portal
  • Basic programming experience in any modern language

Audience

  • Developers who want to build AI-powered applications on Azure
  • Solution architects exploring agent-based solutions for business use cases
  • Technical professionals seeking a practical introduction to Azure AI agent development
 7 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from £1900 online delivery, based on a group of 2 delegates, £600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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