Online or onsite, instructor-led live Human Resources training courses in Cardiff.
Cardiff
Radisson Blu Hotel, Meridian Gate - Bute Terrace, Cardiff, united kingdom, CF10 2FL
The Radisson Blu Hotel in Cardiff city centre is the perfect hub for your Welsh adventure
Close to several public transpor...
The Radisson Blu Hotel in Cardiff city centre is the perfect hub for your Welsh adventure
Close to several public transportation options, our hotel in Cardiff puts the city centre at your fingertips. Catch a train or a bus at one of the nearby stations, or take the M4 motorway and drive wherever you want to go in Wales and beyond. For those flying into the city, the Cardiff International Airport is just a 30-minute drive from the hotel. You’ll find parking around the hotel at the John Lewis, St David’s II and NCP Pellet Street car parks, plus some parking at the hotel. Enjoy shopping and dining within walking distance of the hotel, and explore the colourful history of this thriving capital city.
The hotel is located on Bute Terrace providing easy access to the M4 at junction 32 only 6 km away.
The central train and bus station is located within a five-minute walk from the hotel.
Cardiff International Airport is located 24 km from the hotel and can be reached by bus, train or taxi.
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
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