Proactive People Management Training Course

Understand the value of the 'psychological contract'

Why people perform like they do - however positive or negative

Use coaching as a tool to enhance personal and team performance

Deal with poor performance quickly, effectively and ethically

Improve their emotional intelligence and connection with colleagues

Understand problems from different viewpoints and generate solutions

Develop credibility based on good management rather than job title

Increase personal productivity and focus on 'added value' tasks

Enhance teamwork and shared ownership of performance and results

Deliver positive praise and reprimand communication