Proactive People Management Training Course

Node ID: 7419
 

Duration

14 hours
 

Requirements

None

 

Public Course Dates

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Overview

To help managers are get the best performance from the people they are trusted to lead by managing people, priorities, projects and quality more productively.

 

Course Outline

  • Understand the value of the 'psychological contract'
  • Why people perform like they do - however positive or negative
  • Use coaching as a tool to enhance personal and team performance
  • Deal with poor performance quickly, effectively and ethically
  • Improve their emotional intelligence and connection with colleagues
  • Understand problems from different viewpoints and generate solutions
  • Develop credibility based on good management rather than job title
  • Increase personal productivity and focus on 'added value' tasks
  • Enhance teamwork and shared ownership of performance and results
  • Deliver positive praise and reprimand communication