Introduction to Business Analysis: Defining Successful Projects Training Course

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Course Code


Duration Duration

21 hours (usually 3 days including breaks)

Requirements Requirements

This course is intended for anyone interested in gaining a broad knowledge of the key tasks and techniques involved in business analysis or anyone who needs to effectively analyse business options and outcomes.

Overview Overview

This course will show you how to:

  • Perform key functions of the business analyst by applying a solid business analysis framework
  • Conduct a business needs analysis to elicit stakeholder requirements
  • Apply business analysis techniques to identify key problems and potential opportunities in your enterprise
  • Create effective requirements and communication plans
  • Analyse and specify requirements using industry best practices
  • Manage solution assessment and validation

Course Outline Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Distinguishing between business analysis and other related disciplines

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practice from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organisational or department levels

  • Performing needs analysis
  • Choosing the best elicitation technique
  • Soliciting enterprise-level contextual analysis using strategic, tactical and operational tools

Identifying the nine elicitation techniques

  • Verifying the necessary steps to gather information
  • Recording and confirming elicitation results

Conducting Enterprise Analysis

Analysing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Assessing business capabilities and gaps

Detecting problems and finding opportunities

  • Exposing root causes of problems
  • Finding opportunities for growth
  • Identifying elements of the initial solution scope
  • Developing action-oriented business initiatives to address business needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Anticipating project benefits and costs

Documenting critical project parameters

  • Building SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules and templates
  • Producing a requirements development plan to guide and manage the process
  • Building the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analysing the impact stakeholders have on a project

Developing a change management process

  • Baselining your plan
  • Following the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Verifying, prioritising and organising requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimising business value
  • Evaluating dependencies between the individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From £3100
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From £2650
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 £3100 £2650
2 £1950 £1710
3 £1567 £1397
4 £1375 £1240
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Upcoming Courses

VenueCourse DateCourse Price [Remote / Classroom]
Bristol, Temple GateMon, 2016-11-14 09:30£2650 / £3500
Manchester, King StreetWed, 2016-11-23 09:30£2650 / £3725
Coventry - The QuadrantTue, 2016-11-29 09:30£2650 / £3400
London, BarbicanWed, 2016-11-30 09:30£2650 / £3500
Leicester - St. Georges HouseWed, 2016-11-30 09:30£2650 / £3400

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